Last Updated: September 28, 2026
This Privacy Policy explains how BiteHeist Inc ("BiteHeist," "we," "us," or "our") collects, uses, discloses, and protects information in connection with the BiteHeist website and services (collectively, the "Services").
By accessing or using the Services, you agree to the practices described in this Privacy Policy.
BiteHeist Inc
Oklahoma City, Oklahoma
Phone: (405) 673-6897
Email: support@biteheist.com
This Privacy Policy applies to:
When BiteHeist processes end-customer data on behalf of a restaurant, BiteHeist acts as a service provider / data processor, and the restaurant is the data controller.
Collected on behalf of restaurants, which may include:
We use information to:
We do not sell personal information.
BiteHeist may send:
Message frequency varies. Opt-out instructions are provided where required by law.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS opt-in data and consent are used solely to deliver the messages you agreed to receive.
BiteHeist uses cookies and similar technologies to:
You may control cookies through your browser settings. Disabling cookies may affect functionality.
The Services rely on third-party providers, which may include:
All third-party services are provided "AS IS" and are governed by their own privacy policies and terms.
BiteHeist does not control and is not responsible for third-party data practices.
We may share information:
We retain information only for as long as necessary to:
Restaurants are responsible for managing their own data retention obligations.
We use commercially reasonable safeguards to protect information. However, no system can be guaranteed 100% secure.
You acknowledge that data transmission over the internet involves inherent risk.
Depending on your location, you may have rights to:
Requests may be submitted to support@biteheist.com. We may require verification before fulfilling requests.
If you are a California resident, you have the right to:
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.
You may request deletion of your account and associated personal data at any time by:
Upon receiving a verified deletion request, we will delete or anonymize your personal data within 30 days, unless retention is required by law, for fraud prevention, or to complete a pending transaction. We will confirm deletion via email.
If you use our mobile applications, we may send you push notifications related to:
You can opt out of push notifications at any time through your device settings. Disabling push notifications will not affect the core functionality of the app.
Our mobile apps may also collect device identifiers, location data (only with your explicit permission), and usage analytics to improve the user experience. You can manage location permissions through your device settings.
The Services are intended for business use and are not directed to children under 13. We do not knowingly collect information from children.
BiteHeist makes reasonable efforts to ensure its Services are accessible and usable. If you experience accessibility issues, contact support@biteheist.com.
We may update this Privacy Policy from time to time. Changes are effective when posted on this page.
Continued use of the Services constitutes acceptance of the updated policy.
This Privacy Policy is governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles.
If you have questions about this Privacy Policy or our data practices, contact: